Customer Reviews
Here is where you can see what previous customers have said about us. We understand that customer satisfaction is paramount.
Click the button below to have a look at reviews which have been left on our yell.com listing.
Comments
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Great service from ordering, email follow up, cost and timely delivery. Friendly excellent service- would highly recommend.
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Excellent service from Cut Price Timber.
Placed order for fencing materials yesterday and received delivery today.
Sean was extremely courteous and helpful providing me with the information and advice I required when placing my order. I appreciate that all staff will be extremely busy during this difficult time! I highly recommend Cut Price Timber.
Thanks to all. -
Ordered placed at 9.30 delivered by 12.30 1st class service good price two staff in office very helpful 👍😁
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Wet helpful reasonable would definitely use again far more competitive price wise compared to major retailers such as BQ etc
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First class company. They do what they say when they say they'll do it.
Initial telephone contact was very helpful, understanding and useful.
I ordered treated sleepers and appropriate bolts.
Delivered later the same day as they've taken on extra staff during this difficult period.
Delivery driver was very helpful, pleasant and prepared to place the sleepers wherever I needed them.
I have no hesitation in recommending them and would use them again without hesitation.
I'd chosen them because of the reviews I'd read and those reviews were well justified. -
I found exactly what I needed from the really good range of timber sleepers on 'Cut Price Timber's web site. I ordered on the phone and the sleepers arrived the following morning. An excellent and value for money product.
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I ordered my wood from cutpricetimber.com and the staff were superbly helpful,I explained that I had a recent health scare and when my delivery arrived the very polite driver put all my wood I'm my garage for me,FIRST CLASS SERVICE.Thankyou.
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I've used Cut Price on a weekly basis for nearly three years now and they've never missed a beat. Always delivering what i need exactly where i need it. Best of all if they don't have what you're looking for they'll do their best to see you right.
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I have had excellent service from this company- beyond just buying goods, they have dealt with measurements, quantities,advice ,deliveries etc and have been the best possible help and quality.
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Looking for fencing materials (price) and delivery charge
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Big thanks. Very impressed with high quality service and goods. Definitely recommend.
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Great company to deal with and I wouldn’t go anywhere else for my fencing posts and panels. Great service by friendly folks.
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Wow. What can I say, spoke to Kieran this morning.. what an absolute pleasure! Made ordering so easy, Kieran went above and beyond to help me when I had no real clue about ordering wood. Absolutely outstanding customer service. 5*
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I was looking to build a decking patio, after looking at the usual b&q etc, I found C P T online the reviews were first class so I decided to go out to the yard and have a look I was so glad I did Kieran was so helpful asking what I was doing and explaining what I needed the quality of the timber was the best I've seen, unfortunately due to Covid19 we had to keep our distance whilst in the yard but I wouldn't hesitate to keep my distance in the future. Kieran even delivered my order next day at 8pm, customer satisfaction at it's best.
Thanks. -
excellent service really helpful on phone and quick delivery. Thank you
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Contacted Cut Price Timber to get hold of some sleepers for a raised bed. From start to finish Kieran and his colleagues were excellent. From helping to source the wood of the correct type and size to the arranging a suitable delivery time nothing was too much work for them. Can not recommend highly enough. Will absolutely use again.
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Thanks for the railway sleepers really good price and very helpful staff now I know where you are I will get my timber from you all the time thanks again
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Excellent company to deal with. The staff couldn’t be more helpful and are very happy to offer advice and tips. Prices and delivery costs are excellent.
I actually drove twenty miles to try this firm passing several other timber merchants on my way and I am glad I did.
Can’t recommend highly enough and I will definitely use them again . -
I cannot speak highly enough of this company. Very good and helpful service with a smile from all the staff we met. Good quality product too.
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Outstanding service, product and delivery at truly bargain prices. If only all companies were like this. Well done team!!!
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Very reasonably priced,good service and they loaded the car ,excellent
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This is the third time I have used cut price, again I cannot praise them enough, service, quality is excellent. Tomas has his finger on the pulse. Congrats 😁
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From ordering to delivery, I have received fantastic service. Kieran helped with the order and arranged delivery date. Derek and Scott who delivered all the timber were efficient and extremely kind. I don't know what I would have done without their help. Very courteous gentlemen which is rare in this age and a credit to the company I would highly recommend this company for your timber needs
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Great customer service from when I placed my order over the phone to delivery. The guys who delivered the wood were so helpful and friendly and nothing was too much trouble. First class service all round and I would definitely recommend this company. Great prices too!
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The only place I could find the sizes I needed. Outstanding service as well. Called up and they delivered 2 hours later. Will definitely recommend and use again.
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The only supplier I could find selling 50mm fence slats. Excellent quality wood, competitively priced and fast and efficient delivery to Dunfermline. Will be buying from this company again.
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A great company for anyone living in East Lothian who doesn't want the hassle of travelling into Edinburgh! friendly, efficient delivery service and great value for money bar none!
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From start to finish these guys were first class. I was after a load of decking boards and they had exactly the size I was after and arranged delivery exactly when I needed. Person I dealt with on the phone was very knowledgeable and couldn't haven't been more helpful, price was great when compared to lesser quality yet similarly priced boards from other companies. Delivery guy put the boards exactly where I wanted which was more than I expected given the small delivery charge. Will definitely be using again and will recommend to others.
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Good prices, efficient service.
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Great service all round. Good advice and delivered on time. Highly recommended.
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At last found the exact 2" width fence slats at the right price, delivered on time, great service, thanks guys....
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I ordered 50 decking joists. They were delivered within 48 hours. The two delivery men kindly offered to to put them all in my back garden, saving me a lot of work. Will be ordering from them in the future. Great price and great friendly helpful service.
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Ordered decking and joists at 12.00 and it was delivered by 2.30 which is a great service , plus the quality of timber is second to none , very reasonable regards prices and very friendly.
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Ordered railway sleepers for a retaining wall. Excellent quality , good and reliable service. I would use again and have no hesitation in recommending to others.
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Thanks for the delivery today. Great service and thanks for being so friendly and helpful. Will recommend you and use you again.
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I was very pleased with the price of my timber but also pleased with the personal service I was given.
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Really great service, ordered and delivered within 2 days. Needed to get some more slats (I did not order enough) so popped down, meet Nicol, nice guy to deal with and their place is busy which is a
great sign. Will use them again and again -
How refreshing to find such a customer orientated and friendly Company. Got some sleepers. Went to see as I wasn't sure what I wanted. Nicol took time out to advise me. Delivery on time. Great price
and service. What a joy to do business with this company. -
Great family company . Rang this morning for fence panels ,delivered lovely quality ,very nice guy ,who put the panels where I needed them . All done within 2.5 hours ,so unusual these days to get
that kind of service . When other company's were quoting up to 10 days for delivery . We will definitely be using them again. Seems nothing was too much trouble. Very happy. Thank you. -
Great family company. I rang in the morning and fencing delivered just after 12 today . Great service , friendly and helpful. It was put exactly where I needed it . No problem . Really good price too
. I had been told by other firms it would be up to 10 days delivery so amazed that it's been delivered same day. I recommend them and will be telling friends and family. Thank you very much . We will
use you again. !!!. ? -
What a great find this company is! Excellent service from both Nicol and Robert. Very happy and satisfied with the quality, delivery and price. Highly recommended!
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Excellent customer service, high quality of timber, great prices, prompt delivery and placed where required (not just kerbside), friendly and helpful staff and feel they would go the extra mile for
their customers, , More than happy with my purchase from a family run business, Would highly recommended and will be back in the near future -
Great service from a customer focused company, thanks and all the best for a successful future, definitely use again
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I called Nicol yesterday at 4pm & my wood was delivered todat just after 11am, Guys were very pleasant. Really great service & price. 10/10 from me.
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Best price for timber. Better quality than any other builders merchant. Delivered when I want it and where I want it left by the job,unlike others leaving it at the curbside. We use cut price timber
regularly, keeping us busy with satisfied customers in and around Edinburgh. -
Fantastic service, good price, good delivery, great company all in all. Highly recommended.
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Great service, polite and pleasant to deal with. Excellent prices for timber. We would use the company again, and are happy to recommend Cut Price Timber
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What a great service. I spoke to Robert and explained that the fencing I ordered was to be delivered to my mother in law who is a full time carer. The gentleman who delivered the order was great and
took time to off load and stack all the fencing supplies neatly in the back garden for her. The fencing was of great quality and now looks fantastic. Very speedy delivery; I ordered it in the morning
and they delivered it the same day. Would use them again, and can't recommend this family run business enough. -
Just like to thank these to guys they work so hard to keep every one happy there hard work keeps us in business to fast delivery so wee can get on with the job in hand no stress phone nicol and its
done and as for Robert the man is a gentleman turns up dose his job and could do more for you if you asked him brilliant pair would not go anwere else now top boys -
Excellent price and service from start to finish. Delivered to the rear of my house - most companies are kerbside only! Excellent quality and Robert the delivery guy was friendly and efficient. I
would have no hesitation in buying from this company again and would highly recommend them for price and service received.
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